Refund policy

Return & Refund Policy

Thank you for shopping at TheDigitalBoss.Co.

We are committed to delivering high-quality digital products and services that empower your business. Please read our return policy carefully before making a purchase.


All Sales Are Final

Due to the digital nature of our products and custom services, all sales are final and non-refundable. We do not accept returns, issue refunds, or allow exchanges once a purchase has been completed.

This includes (but is not limited to):

  • Digital downloads such as templates, workbooks, courses, or eBooks

  • Branding kits and website templates

  • Custom graphic design or branding services


Download & Delivery Issues

If you experience any issues accessing your digital files, such as:

  • Missing download links

  • Broken or inaccessible Google Drive folders

  • File corruption or technical delivery errors

 

Please contact us within 5 business days of purchase at support@billionairebarbie.co with your order number and details. We will ensure you receive the correct files promptly.

Please note: Filing a payment dispute without contacting us first may result in revoked access to our store and future products.

 

Custom Services

For custom design services, all projects require collaboration, approval checkpoints, and communication. Due to the personalized nature of these services, no refunds will be issued once the project has started.

However, if you experience an issue with delivery or communication, please reach out to us so we can resolve the matter promptly and professionally.

 


 

By placing an order on www.BillionaireBarbie.co, you agree to this policy and understand that all purchases are final.


If you have any questions, email: support@billionairebarbie.co